Frequently Asked Questions


Q: How do I sign up?

A: Signup is easy! Click on "Sign Up" in the main menu under Get Started and select the account type or service you want. Follow the instruction that walk you through the process. If you're signing up with a email promotion, you may need to follow additional directions from the email--depending on the promotion type.

Q: Do I have to be a professional videographer to use Postitonline?

A: Absolutely not! What we're doing here is creating a visual community bulletin board. If you have something that you want to sell, you're the best person to describe it for--and show it to--the camera. And we'll teach you how to shoot it!

Q: Why use this site instead of Vimeo or YouTube?

A: It's easy to get lost in large sites--and to have what you're selling get lost, too. Postitonline offers a community of people who want to shop, who want to see exactly what you're offering, and who are here not for entertainment but for one purpose: to browse and buy. Isn't it better to have 20 qualified prospects view your video, than 200 people who have no interest in it?

Q: Who will view my video?

A: We're working hard every day to enlarge our community of video shoppers. You can do your part by referring a new member and receiving 50% off your next video! The more people join the community, the more potential buyers you'll be reaching.

Q: How long will my featured video be on the home page?

A: You control that. You can have it featured for one day, one week, or as long as you'd like. Hopefully it will sell quickly and you won't need any more featured time!

Q: Is it difficult to sell services with PostItOnline?

A: Not at all. Let's say that you have a massage studio and are looking for more clients. There's nothing better than a video to show the ambiance of your salon, to walk prospective clients through the rooms, let them hear your soothing music, maybe even (with permission) show yourself giving a client a massage. Anything is possible with video; nothing is left to the imagination. It's great for graphic artists, plumbers, bookkeepers, chiropractors.... Anyone offering a service that's more clearly explained through movement and images.

Q: Do you run specials?

A: All the time! We have specials that are available to you when you refer new members, and we also have specials that you can only access when you sign up for our newsletter. (Hint: so why not sign up right now?)

Q: How do I upload a video?

A: Video upload on Postitonline is a breeze. Once you have an account set up with an active video slot, uploading a video is simple. From the site's main menu, position your mouse over Get Started and you'll see a drop-down menu. Position your mouse over Upload Video and another drop-down menu will appear.  Click the video type you want to upload. (You must select the type of video slot you have available in your account or you'll be redirected to the purchase page.) If you have a Product Video slot available, select Upload Video >> Products and Items.  If you're uploading a service video, select Upload Video >> Services for Hire. See how easy that was? Just be careful: it's important that you uploadyour cideo to the correct tyle, whether it's product or service. Once the Video Upload form appears, you'll find additional instructions that will help you get the best possible promotion, including suggestions for category selection, descriptions, and more.

Q: How do I fix/change a video I don't like?

A: Click edit and then unpublish the video (note: do not delete it). There's no additional fee for replacing a video you already had on the site if you decide that you want to exchange it for another. You may swap between videos whenever you choose and as many times as you choose.

Q: How do I respond to a video?

A: info here

Q: How do I find a service I need or product I want?

A: We have a great search system at Postitonline! Place the name of the product or service you're looking for in our search field, and if we have it, you'll find it. You can also browse through the site categories.

Q: How do I get paid when my item sells?

A: PostItOnline does not deal with any financial transactions; those are between you and the buyer. We have a blog post that gives tips on protecting yourself when you conduct financial transactions online. We recommend using PayPal to minimize risk.

Q: How do I remove a video?

A: info here

Q: How do I sign up for newsletters?

A: Scroll down to the bottom of the home page and you'll find the signup field there.

Q: How do I recommend a friend?

A: info here


Do you have a question that we haven't answered here, or that needs to be added to this list? Check out the forums to see if it's been answered there, or contact us and we'll answer and/or include it!